1)
Please kindly advise us should you have doubt in whether that certain
item that interests you would suit you well and flatters YOUR curvious figure!
We would be more than happy to give you our honest expertise advise strictly without
obligation.
2) If you do not have
Microsoft Excel to open our Order
Form, please kindly E-mail or Text us your
order(s).
You may also use our Online Order Form to
place your order(s).
3) Should you have doubt on the
size to order, kindly furnish us with your full body measurements at
your comfort and we will advise you the most ideal size to purchase.
4) Please kindly E-mail/ SMS us at (+65) 9837 8764 (Ms Sarah) after the
successful fund transfer for our record tracking purposes and please
kindly remember to furnish us with the respective Addressee and Address
information.
5) ($20.00SGD deposit *per item required for all pre-order
items)/ (Full payment is required for all SALE/ ready stock items).
6) After which when your order(s) have arrive you then clear the
balance amount. Estimated time of arrival is 2 to 4 weeks- which may be
faster or slower pending on any unforeseen circumstances thus it is
IMPORTANT for you to advise us at your earliest convenient should you
need your order(s) by a certain date but it is subjected to
availability.
SAC fetish
would take ALL possible measure to avoid any
unnecessary delay.
Please
kindly take note of the followings:
- Please kindly note that
once the deposit is being made, your order(s) will then be proceed
accordingly.
- We will notify you
promptly once your order(s) had arrived and should there be any
unforeseen circumstances and that you would appreciate some extra
period of grace to clear the balance, please do kindly advise us and we
will be more than happy to make any special arrangement for the balance
payment to be cleared.
- Please note that no item will be despatched for mailing/ delivery
until balanced payment has been cleared.
- Should you not receive your parcel after 3 working days. Please do
feel free to E-mail/ SMS us and we will check with the Singpost/
Courier company.
- We would like to request a favor from you which is that if you have
ANY feedback be it positive or negative, we would really love to hear
from you which will help us to understand your needs more so that we
could address well to your personal preference in future when we are
serving and of course it us to improve too. We appreciate your kind
help and please do remember that our service to you DOES NOT stop even
after you had received your parcel thus please do not hesitate to come
back to us should you have any request/ issue and we will do all
possible to help even if it's the slightest thing.
- Please also kindly advise us via E-mail/ SMS at your convenient after
you had received the parcel so that it will put our mind at ease if not
we will be worry that you might not have received the parcel.
- Please kindly note that all items (unless otherwise stated) on
www.sacfetish.com are pre-order thus there might be cases that items
might be out of stock when we are in the process of making payment to
our suppliers thus please kindly advise us should you have other
alternative(s) should a particular item that you had ordered happens to
be out-of-stock. We would advise you should such issue occur and
proceed with the alternative(s) you had given us. If not a full refund
on that particular item would be refund back to you immediately. SAC fetish would take all possible
measures to pervert this from happening thus no worries.
Unclaimed item(s)
All unclaimed order within 6 months prior to the date the deposit/ full
amount being placed would be sold as a regular item and money collected
would be donated to the charity.
International Order(s)
- International deliveries are sent via Speedpost by Singpost which
usually takes less than 5 business days to arrive. Some destinations
may, however, take a longer delivery time than others, to check out
more please click
here.
- Please note that all items can be subject to customs inspection,
which will require additional time.
- For international deliveries, please ensure that you or an authorized
person is around to sign and receive the parcel. Parcel non-deliverable
in 5 days will be sent back to us. In such instances, you will be
charged the "return way" shipping costs (as charged by the freight
forwarding company and may cost more than the "to" charges), in
addition to the original shipping charge that was paid to us to send
the parcel.
- For international deliveries to a P.O.Box, your parcel will be sent
via Singapore Postal Service instead which may take longer than the
Speedpost service. There is no difference in shipping charge.
- Fedex, UPS, DHL and other various Logistic company can be arrange for
international deliveries should you require their service towards your
preference.
Duties and taxes
- International customer are responsible for any applicable import
duties and taxes, which are levied once your parcel reaches your
country. SAC fetish ships
your parcel DDU, "duties and taxes unpaid", and does not collect the
duties and/or taxes and cannot predict what your particular charges may
be. If you do incur these additional charges, they must be rendered in
order for your parcel to clear customs.
- If you refuse the parcel at the time of delivery, you will be charged
the "return way" shipping costs (as charged by the freight forwarding
company and may cost more than the "to" charges), in addition to the
original shipping charge that was paid to us to send the parcel.
- We recommend that you please contact your local customs office for
your country's regulations and policies regarding textile imports.